Privacy and Cookies Policy

LOMA SYSTEMS respects your privacy and is committed to protecting the personal information you share with us. This policy describes how LOMA collects and uses your personal information to provide services that you request or when you choose to provide us with your personal information for any other reason. It also details how LOMA’s websites use cookies.

A Supplier Privacy Notice intended for our suppliers can be found here.

DATA PRIVACY NOTICE (Last Updated September 2022) - GDPR

This Customer Privacy Policy governs the collection, disclosure and use of personal information and data relating to potential and existing customers and users of our goods and services ("you") of Loma Systems®.  This Customer Privacy Policy provides you with details about the personal information we collect from you, how we use your personal information and your rights to control personal information we hold about you.

We are committed to your right to privacy and will only process personal information you provide to us in accordance with applicable data protection laws.

Please read this policy carefully as it explains the personal information we collect about you and how such personal information is handled. By your continued use of our services (including our websites and apps), you confirm that you have read, understood, and agree to this Customer Privacy Policy in its entirety. If you do not agree to this Customer Privacy Policy in its entirety, you must not use our products or services. Please check back for updates regularly, as we may amend this Customer Privacy Policy from time to time.

If you have any questions about how we collect, store and use your personal information, please contact us by email at data.administrator@loma.com or write to us at the following address: Summit Avenue, Farnborough, GU14 0NY, UK.

The personal information we collect

The personal information that we may collect about you broadly falls into the following categories:

  • Your name;
  • Company Name;
  • Payment processing information;
  • Company or business postal address;
  • Company or business email address;
  • Business landline or mobile telephone number;
  • Delivery details;
  • As well as other non-sensitive personal information;
    • Your industry interests
    • Your job title or job role
    • Company business information
    • Top level demographic information

If you use our websites, we may also collect information about you or your computer when you browse to allow you to use the services available, and also collect anonymous information about you or your computer for analysis to support continual improvements to our products and services, as explained further in our Privacy and Cookies Notice on our website.

How we use your personal information

We use the personal information that we collect about you to respond to your enquiries for payment processing, for the provision of goods and services to you or to the company that you represent, and for providing continuing product care such as warrant and technical support. We also process your personal information where we are required to do so by law, and for the exercise or defence of legal claims.

From time to time, we may contact you for research purposes, or to tell you about our special offers and other services in accordance with your contact preferences. Where appropriate, we will obtain your consent to do so. If you no longer wish to receive communications from us, please follow the "unsubscribe" instructions provided in any of those communications.

If we intend on using your personal information for any other purpose, we will let you know how we intend to use it when it is captured.

We will only process your personal information for the specific purposes listed above or for any other purposes specifically permitted by law. Your personal information will only be processed to the extent that it is necessary for the specific purposes listed above.

Our legal basis for processing your personal information

We will only process your personal information where you have consented (which you may withdraw after giving it if we are relying on consent as a legal basis), in order to perform a contract with you, or where the processing is necessary for our legitimate interests or the legitimate interests of others, for example, for market research purposes or, where you are an existing customer or user, to promote our goods and services.

How long we retain your personal information

We will only retain personal information if it is required for a specific purpose. We have a statutory duty to keep certain records for a specified minimum period, for example personal information in relation to the purchase of a product or service from Loma. We will retain and use your personal information as necessary to provide the services, products and information you request, or as permitted by applicable law and in line with a retention policy.  We will also retain and use your personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.  Information that is no longer required for any valid business purpose, and that we are not required to keep pursuant to any applicable law, will be routinely destroyed by secure means.

Who we share your personal information with

We may share your personal information with the following categories of recipients:

  • Our group companies, third party services providers and partners who provide data processing services to us (for example, to support the delivery of, provide functionality on, or help to enhance the security of our Website), or who otherwise process personal information for purposes that are described in this Privacy Notice or notified to you when we collect your personal information.
  • Any competent law enforcement body, regulatory, government agency, court or other third party where we believe disclosure is necessary (i) as a matter of applicable law or regulation, (ii) to exercise, establish or defend our legal rights, or (iii) to protect your vital interests or those of any other person;
  • A potential buyer (and its agents and advisers) in connection with any proposed purchase, merger or acquisition of any part of our business, provided that we inform the buyer it must use your personal information only for the purposes disclosed in this Privacy Notice;
  • Any other person with your consent to the disclosure.

We may transfer your personal information to our associated entities and other members of our group of companies (including our parent company, Illinois Tool Works Inc., in USA).

Please be aware that countries outside of the European Economic Area (EEA) may not offer the same level of data protection as a country within the EEA. We ensure that we have a relevant data processing agreement in place with each third party outside the EEA to ensure they are compliant with privacy and data protection laws. We will make sure that any transfer of your personal information by us will be secured and/or encrypted for its protection.

How we protect your information

We use reasonable and appropriate administrative, technical, and organisational measures to safeguard personal information against loss, theft and unauthorised uses, access, disclosure, modifications or destruction. Certain areas of our websites may be password protected. If you are a user of our websites and have a password, you can help to preserve your privacy by ensuring that you do not share your password with anyone else.

Choices you have about how we use your information

You have the following rights under data protection laws:

  • If you wish to access, correct, update or request deletion of your personal information, you can do so at any time by contacting us using the contact details provided under the "How to contact us" heading below. 
  • In addition, you can object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information. Again, you can exercise these rights by contacting us using the contact details provided under the "How to contact us" heading below.
  • You have the right to opt-out of marketing communications we send you at any time.  You can exercise this right by clicking on the "unsubscribe" or "opt-out" link in the marketing e-mails we send you.  To opt-out of other forms of marketing (such as postal marketing or telemarketing), then please contact us.
  • Similarly, if we have collected and process your personal information with your consent, then you can withdraw your consent at any time.  Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
  • You have the right to complain to a data protection authority about our collection and use of your personal information.  For more information, please contact your local data protection authority.

These rights may not apply in some cases, including where we must comply with legal requirements, where it would violate the rights of someone other than the individual requesting access, or (in the case of your right to request access to your personal information) where the request is manifestly unfounded or excessive.

If you would like to request access to, correction, amendment, or deletion of your personal information, please contact us using one of the methods below. We may request specific information from you to confirm your identity. In certain circumstances, for instance if you request substantial copies of documents, we may charge a reasonable fee.

We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

Updates to this Privacy Notice

We may update this Privacy Notice from time to time in response to changing legal, technical or business developments. When we update our Privacy Notice, we will take appropriate measures to inform you, consistent with the significance of the changes we make.  We will obtain your consent to any material Privacy Notice changes if and where this is required by applicable data protection laws.

You can see when this Privacy Notice was last updated by checking the “last updated” date displayed at the top of this Privacy Notice. 

How to contact us

If you have any questions or concerns about our use of your personal information, please contact us by email at data.administrator@loma.com or write to us at the following address: Summit Avenue, Farnborough, GU14 0NY, UK.

The data controller of your personal information is Loma Systems.

 

Cookies

LOMA websites are designed to function optimally with cookies enabled.

What is a Cookie?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are useful because they allow a website to recognize a user’s device. You can find more information about cookies at: www.allaboutcookies.org and www.youronlinechoices.eu for a video about cookies visit www.google.com/goodtoknow/data-on-the-web/cookies

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

Category 1: Strictly Necessary Cookies

These cookies are essential in order to enable you to move around our websites and use features, such as accessing secure areas of the website. Without these cookies services you have asked for cannot be provided.

The Category 1 Cookies that are used on our websites are:
• Asp.Net_SessionId

To identify the current session of the user ( more information )

Category 2: Performance Cookies

These cookies collect information about how visitors use our websites, for instance which pages visitors go to most often, and if they get error messages from web pages. 

The Category 2 Cookies that are used on our websites are:
• _utmb, _utmc, _utma, _utmz

Google Analytics cookies (more information)

Category 3: Functionality Cookies

These cookies allow our websites to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customize. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymized and they cannot track your browsing activity on other websites.

Category 4: Targeting or Advertising Cookies

 

We do not accept advertising from any other organizations on our websites. We do however advertise our own products and services on our websites and you may see adverts for us elsewhere on the internet. The cookies we use to present you with adverts may be based on the content you visit the most on our websites, so we can let you know about what we think you will be interested in. The cookies show us where you saw the advert; help us measure the effectiveness of our advertising campaigns; and limit the number of times you see an advert. For advertising and search purpose we use services like Google DoubleClick or Yahoo overture. We also include links to social networks like Facebook who may subsequently use information about your visit to target advertising to you on their websites. LOMA has no control or liability over these cookies set, so you should check the relevant third party's cookie policy for more information.

Disabling Cookies

LOMA websites are designed to function optimally with cookies enabled. However, if you wish to disable cookies, this can be controlled through browser settings.
• Edge / Internet Explorer
• Firefox
• Chrome
• Opera
• Safari

Other

Children and Privacy

LOMA’s website does not target and does not intend to attract children under the age of 16. LOMA does not knowingly solicit personal information from children under the age 16 or send them requests for personal information.

Links to other Websites

The LOMA website contains links to other websites. LOMA is not responsible for the privacy practices of such other websites. LOMA encourages you to read the privacy policy of any website before submitting your personal information.

Changes to this Privacy Policy

LOMA SYSTEMS reserves the right to update or modify this Privacy Notice, at any time and without prior notice, by posting the revised version of this Privacy Notice on our website.

Access to Personal Information

If you wish to access, correct, update or request deletion of your personal information, you can do so at any time by contacting us at data.administrator@loma.com.

Marketing Communications

You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking the unsubscribe link in the marketing emails, or by contacting us at data.administrator@loma.com.

Careers applications online

All of our job applicants CV's and details are stored in compliance with our Job Applicant Privacy Notice, should you wish to see a copy of this document please contact our Data Administrator at data.administrator@loma.com

Further Information, Questions or Suggestions

If you have any question or concern about what information LOMA collects and how this information is being used, please contact our Data Administrator at data.administrator@loma.com

This policy was last updated September 2022.