Customer Satisfaction Survey

As part of our ongoing Customer Care Programme and to help us identify targets for improvement, we would ask you to take a few minutes of your time to complete the questionnaire set out below. All responses will be treated in confidence.

Name:
Company:
Email:
Telephone:

	Completely Satisified	Somewhat Satisified	Somewhat Dissatisified	Completely Dissatisified	Not Applicable
Ease of Contact?
Speed of Response?
Delivery Time?
Product Quality?
Technical Support?
General Communications?

How likely are you to recommend Loma Systems to a friend / colleague? Using scale of 1-10 (10 being highest)

1	2	3	4	5	6	7	8	9	10

Please add any comments you may have:

Would you like details of any of the following services?

Service Contracts
Training
Machine refurbishment, hire or loan
Spares packages or other service products
Security Check: