Service & Spare Parts

Outstanding levels of service, worldwide. When it comes to sales, service and support, our customers agree - they want a quick, efficient, local service. Loma has the skills and the experience to offer high-quality service and rapid response anywhere in the world. Loma is committed to ensuring that whenever its customers need support, a high quality response is just a phone call away.

To learn more about the Loma Service Program that is right for you, download our Service Brochure.

To contact a service representative in your local area please refer to the details below:

USA & Canada
Phone: 001 800 872 5662 (toll-free within USA)	Email: lomapartsorder@loma.com
United Kingdom
Tel: 01274 378200 (select option 2)	Email: customerservice@loma.com
Mainland Europe
France - Tel: +33 (0) 1 55 69 57 78	Germany - Tel: +49 (0) 511 96 66 811
Benelux - Tel: +31 (0) 492 573 550
Asia
Tel: +86 (021) 64101825	Email: asia.techsupport@loma.com

For more information in your region, please click on one of the links below:

What Loma offers:

A variety of service programs have been tailored to suit every requirement, including guaranteed response times, discounted spares, on site support, as well as access to the Loma technical website.
Planned maintenance can help to reduce downtime and ensure that your inspection systems continue to operate at optimum efficiency. We assess your operational requirements and develop a programme tailored to your individual needs.
To keep your line up and running with minimum down time, Loma have created a 'Spares Package' specifically for your machine. Minimising the cost for maximum value, only the parts that will need replacing within the lifetime of the machine are selected for the package at a discount price.
By enhancing your skills, we can help you to improve productivity, quality and efficiency on the line. Through management briefings, we ensure that your management team and chief engineers are up-to-date with the latest developments in inspection technology and related legislation.
When you are planning a new production line, new plant or wondering how to meet the requirements of new legislation, Loma can provide you with advice based on our experience of working with the world's leading food manufacturers.
Loma can provide a full systems integration service that allows you to link inspection systems, processing equipment and management information systems into a single integrated solution. We help you to assess and identify the opportunities for integration and ensure that the project is carried out quickly and efficiently.
Whenever you need spares, you can be sure of an efficient, reliable service from Loma. All of our field engineers carry stocks of essential spares.